Work Experience

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Brightview Landscape Services

Branch Manager, Chemical Program Manager

2021-2024

Complete P&L responsibilities, including budgeting, hiring, training, and development of landscape construction crews and account managers. Conducted all training at Walnut Creek and Concord locations to ensure safety and compliance, resulting in zero injuries throughout my tenure. Oversaw customer relationship management, bidding, and implementation of new business and enhancement projects. Achieved customer retention rates of 92% in 2021 and 96% in 2022, maintaining that 96% in 2023. Exceeded FY budget at 119%, surpassing budgeted EBITA thresholds, with an average margin of 71% on enhancement work

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Serpico Landscaping

Branch Manager, Chemical Program Manager

Jan 2018 - Jan 2021

Complete P&L responsibility including budgeting, training, hiring, and development of landscape and construction crews, account managers, admin staff, and designers. Oversaw the chemical program and conducted all relevant training to ensure safety and compliance. Handled customer relationship management, bidding, and implementation of new business and enhancement projects. Achieved a client retention rate of 92% in 2018 and 97% in 2019, with a pull-through rate increase to 61% in 2018, 63% in 2019, and 68% in 2020

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Cleary Brothers Landscape

Branch Manager

Jan 2017 - Dec 2017

Complete P&L responsibility trained and hired landscape and construction crews, developed team skills. Maintained customer relationships, bid on new projects, and implemented enhancements. Achieved a 111% cross-selling rate and a 93% client retention rate by year-end 2017. Secured an average 58% pull-through rate on enhancement work

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Trugreen

Senior Business Development Representative/ Commercial Sales

Jan 2014 - Dec 2016

Led efforts to meet revenue and production budgets through sales, production and excellent customer service, working with clients like Stanford University and UC Berkeley Athletic Department. Provided training for new business development reps as well as chemical applicators and enhanced team skills. Exceeded budget by 47% in 2014 and production by 36% in 2013. Surpassed budget in 2015 and 2016 by 29% and 42%, with a retention rate over 90%. Awarded BDR of the Year in 2014, 2015, and 2016