Experience

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BrightView Landscapes

Account Manager

April 2021 - Present (3 years 10 months)

Renton, Washington, United States

Manage account portfolio over 1.7 million for the largest national commercial landscaping company in the United States. Client portfolio includes Amazon, ProLogis and many large HOAs. Building long-term relationships that foster satisfaction, retention and sales. Sell ancillary work by providing compelling proposals with creative, inspired landscape designs. Project manage all aspects of creating new landscapes: from inception, design, procurement, construction and installation.

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Botanical Designs

Procurement Specialist

January 2019 - March 2021 (2 years 3 months)

Seattle, Washington, United States

• Responsible for ~five million dollar annual budget for a medium sized commercial landscaping firm

• Procure and manage flow of the best quality plants and products using strategic vetting and sourcing

• Solicit, develop & maintain relationships with vendors both domestic and internationally, including payment and contract negotiation

• Priority procurement for new sales installations, communicating necessary design modifications with internal/external stakeholders as supply chain dictates

• Create sales proposals for existing clients for sales $10,000 or less and assist sales team with pricing schemes for their proposals

• Contribute to modernization of the department’s plant replacement workflow, utilizing a CRM system (SalesForce) and mobile workforce management app(Skedulo) for scheduling installs

• Facilitate delivery of interstate and international orders with LTL trucking companies

• Forecast future product needs for the Interior Department and Interior Installation Departments, pre-ordering products up to 14 months in advance

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Flower World, Inc

Perennial Manager

March 2017 - August 2019 (2 years 6 months)

Snohomish, Washington, United States

Manage a team of 5 employees in Perennial Department to care for over 20,000 sq. ft. of retail space, including two large greenhouses. Select, tag and care for all plant material for perennial department. Assist customers with plant selection questions.

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Magnolia Garden Center

Annuals & Perennial Buyer

February 2012 - August 2016 (4 years 7 months)

Seattle, Washington, United States

Buyer for all Annuals, Perennials, Herbs, and Vegetables for an independent neighborhood nursery

-Provided superior customer service by listening to customer needs and suggesting & Upselling appropriate items

-Trained new employees on the wide array of tasks including clerical, horticultural, interpersonal customer service interactions

-Consistently exceeded sales targets by increasing margins via savvy plant purchasing, resulting in bigger profits

-Anticipated customer plant needs on a weekly, monthly, and seasonal basis based on past sales & market trends, and used information to control inventory accordingly, thereby improving sales and eliminating overstock

-Communicated weekly with wholesale growers in Washington, Oregon, California, and British Columbia to procure quality plants within a set monthly budget

-Recommended, sourced, and negotiated prices for specific crops to be grown for the nursery

-Designed and maintained enticing plant displays throughout the nursery

-Collaborate with landscape architects, designers, and discerning clients on custom designs and orders

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Swansons Nursery

Nursery Associate

April 2001 - September 2011 (10 years 6 months)

Seattle, Washington, United States

Daily care for all annual plants including creating eye-catching displays and organizing retail areas. Answer customer questions with flower/plant suggestions, upselling with hard goods where appropriate. Buyer of Seeds from local & national vendors. Cashier when needed, manning information desk when needed.

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Education

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University of North Carolina at Asheville

Communication and Media Studies · (1993 - 1996)

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Warren Wilson College

· (1991 - 1994)

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